Terms of Service
Effective
The short version: these terms cover your use of hendecalabs.com, the client portal and the chat. Paid project work is governed by the written agreement and quote we sign with you, which controls if it differs from this page.
By using the site you agree to these terms. If you don’t, please don’t use it. “We” means Hendeca Labs LLC.
Using the site
You agree not to:
- break the law, or use the site to harm anyone;
- probe, scrape at volume, overload or try to break into the site or its data;
- use the chat or forms to send spam, malware or anything abusive;
- access another client’s information, or share your portal sign-in.
We may suspend access to anyone who does.
The client portal
The portal is for clients we’ve invited. You’re responsible for what happens under your sign-in, so keep your email account secure and tell us at once if you suspect someone else has access. Quotes, contracts and invoices in the portal are governed by the agreement they belong to, and by the electronic signature disclosure shown when you sign.
Quotes, projects and payments
Nothing on this site is an offer until we send a written quote and you accept it. Prices shown on the pricing page are starting points and may change. The scope, schedule, fees, payment terms, ownership of the work and warranties for a project are set out in its agreement. Payments are processed by Stripe and are subject to Stripe’s terms.
Our content and yours
The site, its design, code, writing and logo belong to Hendeca Labs and are protected by copyright and trademark law. You may link to it and quote it briefly with credit, but you may not copy or republish it wholesale. Ownership of work we build for you is covered by your project agreement.
When you send us a message or material, you give us permission to use it to respond to you and to carry out the work you ask for.
Third-party links and services
The site links to and relies on other services. We don’t control them and aren’t responsible for their content or practices.
No warranty
The site is provided “as is” and “as available.” We work to keep it accurate and running, but we don’t promise it will be uninterrupted or error free. Articles are general information, not professional advice.
Limit of liability
To the fullest extent the law allows, Hendeca Labs isn’t liable for indirect, incidental or consequential damages arising from your use of the site, and our total liability for any claim about the site is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. This doesn’t limit liability that can’t legally be limited, and liability under a project agreement is governed by that agreement.
Governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute about them will be heard in the state or federal courts located in Orange County, California, and you consent to their jurisdiction.
Changes
We may update these terms. The date at the top shows when they last changed, and using the site after a change means you accept it.
Contact
Questions go to izzy@hendecalabs.com. See also our Privacy Policy.